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Title
Active Roles remote console is experiencing error messages after a period of inactivity -
Description
When a remote Active Roles console is left idle after a period of inactivity, one or more of the following error messages will be displayed:
There was an error receiving from the TCP socket. The operation did not complete within the time allotted.
The proxy has faulted and as a result the call is being aborted.
The current service proxy state '5' was not appropriate for the requested operation.
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Cause
This is a product defect (TF00629552). -
Resolution
WORKAROUND:
Reconnect the session by right clicking on Active Roles in the top left hand corner of the Active Roles console and selecting the Reconnect option from the menu.
STATUS:
This Product Defect (TF00629552) has been fixed in the latest available maintenance release, you can get more information from its ReleaseNotes:
Active Roles 7.0.3 - Release Notes
https://support.quest.com/active-roles/7.0.3/technical-documents
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Change Request
TF00629552