Return
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Title
Office 365 Add-on properties option not displayed in Active Roles Web Interface. -
Description
Office 365 Add-on properties option not displayed in Active Roles Web Interface. -
Cause
One possible cause of the properties for Office 365 not being displayed in the Web Interface is that the initial back-sync needs to be run.
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Resolution
The following steps may resolve the issue:
- Try to run just the first step in the workflow which will do a 'back-sync' from Office 365 to Active Directory. After running that step then run the remaining steps and the options in the Active Roles Web Interface should be displayed after doing a reload from the 'Customization' menu.
- The visibility of the Office 365 commands in the Web Interface can also be changed by selecting 'Customization | Directory Objects | User | Create Office 365 user | Visibility' . Change the 'Visibility' to 'If the user has sufficient rights to run the command'