Return
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Title
When using the "HPUX" platform in TPAM against a HPUX Trusted system, "Reset Passwords" fails for root or uid=0 users. -
Description
When using the "HPUX" platform in TPAM against a HPUX Trusted system, "Reset Passwords" fails for root or uid=0 users.
The "Reset Password" shows the following:[DD/MM/YYYY HH:MM:SS] debug1: Sending command: sudo passwd managedaccount; if [ $? -eq '0' ]; then sudo /usr/lbin/modprpw -k managedaccount; fi[DD/MM/YYYY HH:MM:SS] Changing password for managedaccount[DD/MM/YYYY HH:MM:SS] Old password:[DD/MM/YYYY HH:MM:SS] Sorry.[DD/MM/YYYY HH:MM:SS] debug1: client_input_channel_req: channel 0 rtype exit-status reply 0
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Cause
When attempting to change a password of a root/uid=0 user on HPUX Trusted, the functional account changing the password needs to enter the managed accounts current password. The managed accounts password in TPAM must be correct, otherwise the password change will fail. -
Resolution
Renter the current password for the uid=0 managed account. Then perform a "Check Password" to validate it is correct, and repeat the "Reset Password" -
Change Request
BFER 8505