Inconsistent default Unix attributes in different OUs
We have three OU locations where user accounts are located. Two of the three default to the expected global home directory and shell settings set in QAS Control Center. The other OU is not using the defaults when checking the UNIX enabled box. Why would a given OU behave differently and not follow the global settings?
A very old version of the VAS tools (version 3.0) was found installed on the server alongside a more recent version of the tools. The multiple versions installed was causing inconsistent and confusing behaviour.
Both the old and newer versions of QAS/VAS were removed from the server and then the most recent version of QAS was reinstalled. After this change the QAS behaviour was working correctly for users in all OUs.