Return
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Title
When using PSM File Transfers and restricting the Account to specific computers via the "Log On To..." option, the File Transfer will fail with "System Error 2240" -
Description
When restricting an account to only be able to "Log On To..." specific domain member computers via the Active Directory Users and Computers "Account" tab under the "Log On To..." menu, PSM File Transfers will fail returning "System error 2240"
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Cause
The PSM File Transfer feature utilizes a "NET USE" initiated from the TPAM Appliance itself - this is effectively a "Log On" to the TPAM Appliance itself. As the TPAM Appliance is not a domain member system that is allowed via the "Log On To..." menu for this Active Directory account, the File Transfer will fail. -
Resolution
Remove any restrictions from the "Log On To..." menu to ensure that PSM Transfers are possible.