Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Users can not ssh error Oct 7 15:33:23 aix daemon:warn|warning secldapclntd: 3001-718 Failed to search (&(objectclass=user)(uid=jdoe)) from the LDAP server. (4290719)
Users can not ssh error Oct 7 15:33:23 aix daemon:warn|warning secldapclntd: 3001-718 Failed to search (&(objectclass=user)(uid=jdoe)) from the LDAP server.
Description
Users can not ssh error Oct 7 15:33:23 aix daemon:warn|warning secldapclntd: 3001-718 Failed to search (&(objectclass=user)(uid=jdoe)) from the LDAP server.
Cause
Conflicting software was installed. LDAP was configured first in the /etc/methods.cfg file and therefore the user never got to our module
Resolution
1 - /usr/sbin/stop-secldapclntd
2 - Then we were able to login to ssh with QAS.
We recommend uninstalling this software if it is not being used.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to One Identity Support
You can find online support help for*product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The One Identity Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.