Performing certain tasks on a remote mailbox enabled users will throw the following error:
Administrative Policy returned an error. The operation couldn't be performed because object '<DN of object>' couldn't be found on '<FQDN of DC>'.
This issue has also been resolved in Active Roles 7.0.4 and above and is enabled by configuring a registry setting. Use the following steps to enable remote mailbox support:
HKLM/Software/One Identity/Active Roles/7.2/Service
HKLM/Software/One Identity/Active Roles/7.3/Service
This is not required in Active Roles 7.4.1 and has been replaced with builtin functionality.
Note: The above steps need to be taken on each administration service in the environment as it's a server-specific configuration.