When viewing the Licensing tab inside of the Azure Properties of a user, no information is shown and the tab/page is blank:
Expired or incorrect Azure Tenant admin password.
The edsvaAzureOffice365Enabled boolean is not set at the container level.
When the Azure Tenant password has expired or changed, Active Roles can not retrieve the licensing information for the Azure User.
To update the Azure Tenant admin password, follow the steps below:
Note: Defect request #224572 has been raised to fix the Licenses issue in a future version. If the user object is an enabled Azure user object, then all Azure properties should be visible even though attribute edsvaAzureOffice365Enabled has not been configured or it is set to FALSE at the OU level.