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Title
When modifying the schedule on a Change Profile, the email address recorded under the 'Action' tab "Send email [X] days before schedule change" may be unexpectedly removed. -
Description
When modifying a Password Change Profile, if a value is being entered into the Schedule under 'Every [x] days', it may be seen that the email recorded under the Action tab 'Send email [X] days before scheduled change to" may be cleared. -
Cause
There is an event watching what is being typed during modifications to the Schedule field for "Every [X] Days". If the modification is going to be from 6 to 10 for example, and the values "1" and "0" are entered very quickly, no change to the email under the Action tab will be seen.Alternatively, when using a slower typing speed - if a value of "1" for example, was entered and then typing stopped for an amount of time, and then the following value of "0" was typed this may have caused the value "1" to be evaluated alone during the delay, and the email under the Action tab 'Send Email [X] Days before schedule change" to be cleared unexpectedly. -
Resolution
WORKAROUND:
Typing quickly or pasting the values in will allow the changes to be entered correctly. Having the 'Action' tab open (selected) while modifying the Schedule will allow confirmation that a change has/has not occurred to the email recorded under "Send Email [xx] Days before scheduled change"
STATUS:
This issue was addressed in TPAM 2.5.919. From the TPAM 2.5.919 Release Notes "Resolved Issues" section:
"Issues editing and saving the Send email X days before scheduled change to X setting on the Password Change Profile editor page.
BFER 9581" -
Change Request
9581 -
Additional Information
Note that if a change to the Schedule is lower than the required timeframe and this value is saved, the email will still be cleared as per the Administration Guide. To utilize the 'Action' tab feature to "Send email [XX] days before schedule change", the schedule must be 'Monthly' or 'Every 3+' days. TPAM 2.5.919 Release Notes (pdf)