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Title
Unable to install Quest Authentication Services ActiveRoles Integration 2.1.0.442 -
Description
The following error is reported when the “Authentication Services ActiveRoles Integration Pack 2.1.0.442” in installed on the Active Roles server.
“Unable to install Quest Authentication Services ActiveRoles Integration 2.1.0.442
The following software must be installed and running on this computer to continue:
- Authentication Services 4.0.2 or higher”
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Cause
Product Defect
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Resolution
Workaround.
On the Active Roles server.
- Download Authentication Services 4.1.1 (4.1.1.22824)
- Download the ARSQAS Integrator
“Authentication Services ActiveRoles Integration Pack 2.1.0.442”
- Download latest version of Authentication Services (AS)
- Open the Authentication Services 4.1.1 media and run the ‘Autorun’ application.
Install the Authentication Services software. Do not configure once it’s installed.
This will install a Quest branded version of AS.
- Install the ARSQAS Integrator
The integrator requires a Quest branded version of the AS for successful installation.
Configure as required.
- Unpack the Authentication Services software and run the ‘Autorun’ application
Install the AS software and configure as required.
This will upgrade the AS software to the latest version and change the branding to One Identity
- Open both the Active Roles Console and the Web Interface and verify that users have the ‘Unix’ tab available to them
- Download Authentication Services 4.1.1 (4.1.1.22824)