On a custom form in the Active Roles Web Interface, attempting to find an object in a Search picker (a search to populate one or more attributes with a DN value) does not return expected results unless a very exact value is used. For example, a user may be returned when searching by first name + middle initial + last name, but not when searching by first name + last name.
Verbose logging gathered from the Active Roles Web Interface shows that a search which is finding objects as expected is using ANR, while the search which is not does not use ANR.
The search may also not return any results.
1) In the Active Roles Web Interface as an Active Roles Admin, choose to Customize the form which contains the attribute being modified.
2) Click on the edit icon next to the name of the attribute (it looks like a notepad and a pencil)
3) Select the Advanced tab
4) Check the Scope of query setting and ensure that it is set to Subtree search
1) In the Active Roles Console, choose View | Mode and select Raw Mode...
2) Expand Configuration | Application Configuration and select Web Interface
3) The Description column of one of these Web Interface configurations will match the name of the target Web Interface configuration which is linked to the target site in the Active Roles Configuration Center.
4) Expand the target Web Interface Configuration | Customization Settings | WorkingCopy
5) Right-click and choose All Tasks | Advanced Properties
6) Find and open the edsaWICommands attribute.
7) Copy the contents of this attribute and save them to a text file in a known location.
8) The attribute is stored as XML and will contain a node similar to the following: