Error: "The specified user's domain is not available for identity and authentication. Please review the settings for domainname.com under Settings

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Error: "The specified user's domain is not available for identity and authentication. Please review the settings for domainname.com under Settings - Identity and Authentication." (4263817)

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Title

Error: "The specified user's domain is not available for identity and authentication. Please review the settings for domainname.com under Settings - Identity and Authentication."
Description

Error: ""The specified user's domain is not available for identity and authentication. Please review the settings for yourdomain,com under Settings - Identity and Authentication." when adding a Directory based user. The Identity Provider shows an uppercase domain name.

The domain does show up in Settings | Identity and Authentication.
Cause

Issue occurs when the Active Directory domain being added was created (dcprom'ed) with an UPPERCASE FQDN
Resolution

WORKAROUND

None

STATUS

Issue fixed in version 2.5.1.
Change Request

TFS 796467

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Error: "The specified user's domain is not available for identity and authentication. Please review the settings for domainname.com under Settings - Identity and Authentication." (4263817)

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