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Title
Mail Agent Error, "An error occurred that caused mail processing to abort. The step is Updating the sendmail status in the database" -
Description
Mail delivery fails and this error appears in the Alerts Log, "An error occurred that caused mail processing to abort. The step is Updating the sendmail status in the database" -
Resolution
Try restarting the Mail Agent to see if this corrects the issue. If the agent fails to restart properly, try rebooting the TPAM appliance.
If the issue persists after the reboot, please generate a Support Bundle and submit a Support Service Request for further assistance.