Return
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Title
Notification email is not sent out after the Approval/rejection activity when a separate notification activity to send an email to 'Persons who approved the operation' is configured -
Description
Notification email is not sent out after the Approval/rejection activity, when a separate notification activity to send an email to 'Persons who approved the operation' is configured. -
Cause
This issue has been identified as a product defect and has been logged under Defect ID 110932. -
Resolution
WORKAROUND 1
Configure the notification to a specific user or group and the notification email will be sent out.
WORKAROUND 2
Configure the Notification tab in the Approval activity. Delete or disable the separate Notification activity.
STATUS
This issue has been resolved in Active Roles 7.3.3 and later versions.
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Change Request
TF00110932