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Title
Active Roles Administration logs display error: "The Synchronization Service requires a configured database" -
Description
The following error can bee seen in the Windows Event Viewer for the Active Roles Admin Service:
Synchronization Service requires a configured database. Configure a database, and then try again.
The user Domain\ServiceAccount does not have the required permissions to work with the database SQL-DATABASE. Confirm that the Service Account has the required minimum permission of db_owner role for the database, and restart Synchronization Service. -
Cause
There is no cause known at this time as the issue is still being investigated. The following change request number has been submitted for TF0091738. -
Resolution
WORKAROUND
Complete the first workaround below, and if restarting the Synchronization Service doesn't resolve the issue proceed to workaround 2:
Workaround 1:
- Open the Windows Services, and locate the Synchronization Service
- Right click the service, and select restart on the Synchronization Service
- Confirm that the Synchronization Service has re-connected
Workaround 2:
- Login as the Service Account, and select the Start menu
- Open the Active Roles Configuration Center
- Select the Administration tab from the left pane, and select the configure option, and follow the setup wizard to re-establish connectivity to the configuration database.
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Change Request
TF0091738