Return
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Title
Too many redirects error displayed when attempting to authenticate to the Identity Manager web portal using OAuth -
Description
When attempting to authenticate to the Identity manager web portal using OAuth and using the Identity provider Azure OAuth the following error is displayed in Google Chrome:
"This page isn't working<web portal url> redirected you too many times.Try clearing your cookies.ERR_TOO_MANY_REDIRECTS" -
Cause
The user attempting to authenticate is not added as a trusted user for this application. -
Resolution
Login to the Azure web portal and follow the steps below:
1. On the Home page click on Azure Active Directory
2. Click on Enterprise applications
3. Select the application being used for OAuth
4. Click on Users and groups
5. Click the +Add user option
6. Click on Users
7. Add the user attempting to authenticate
8. Click the Select button
9. Click the Assign button