Unable to login to MCU using AD credential after Windows operating system upgrade. Able to login to MCU console using supervisor account.
AD password account was not locked out or disabled.
MCU data corruption.
RunServeroutput stated the following:
WARN CST [qtp2654289-62 - /login-form] org.hibernate.util.JDBCExceptionReporter - SQL Error: -1301, SQLState: 08001
ERROR CST [qtp2654289-62 - /login-form] org.hibernate.util.JDBCExceptionReporter - java.net.ConnectException: Connection refused: connect
If you can login with the supervisor account, please perform a backup of the MCU data and save it with the date and time. For instructions on How to backup the MCU data refer to KB95993. If you have a previous backup before the error, please restore it. For more information about backup and restoring of the MCU data please see the System Maintenance Section of the MCU Admin Guide.
1. Uninstall MCU
2. Re-install MCU or upgrade to MCU 2.5.2
3. Load the DB backup
4. Login using AD credential