Return
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Title
FAILURE: 505 Unrecognized auth result/error <15> -
Description
FAILURE: 505 Unrecognized auth result/error <15><ERROR: VAS_ERR_CRED_NEEDED: Credential needed Unable to find a keytab entry in /etc/opt/quest/vas/host.keytab for host/<hostname>.<domain> -
Cause
This error message can be produced if the computerFQDN entry is incorrect in the misc cache. -
Resolution
Check the keytab entries:# /opt/quest/bin/vastool ktutil list
Looking for an entry in the form of:
Note: The suffix of the system’s fqdn does not have to match the joined domain.
Check the current ComputerFQDN entry in the misc cache:
# /opt/quest/libexec/vas/sqlite3 /var/opt/quest/vas/vasd/vas_misc.vdb "select * from misc where key='computerFQDN';"
If this does not match the keytab entries then you may need to update the computerFQDN entry in the cache.
How to update the computerFQDN entry in the misc cache if required:-------------------------------
- Update the computerFQDN entry with the correct entry:
# /opt/quest/libexec/vas/sqlite3 /var/opt/quest/vas/vasd/vas_misc.vdb "update misc set value='server01.mydomain.com' where key='computerFQDN';"
Replacing server01.mydomain.com with the fully qualified name of the host from the keytab.
- Restart vasd:# /opt/quest/bin/vastool daemon restart vasdRestart vasd:
- Check the status ensure the error message has gone:
# /opt/quest/bin/vastool status
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