How to: Run Direct Reports to show Manager details (4304297)

How to: Run Direct Reports to show Manager details

When creating a new Entitlement Profile to display Direct Reports of a user (where that user is a primary or secondary owner of another user object), if the user is set as a Manager (primary owner) of another user object, that user will not be displayed as a Direct Report in the entitlement profile. However if the managing user is set as a secondary owner of another user object, that user will be displayed as a Direct Report in the entitlement profile.

Steps to create a custom Entitlement Profile that will allow for displaying the Direct Reports of a user object:

Results:

Note: The links displayed in the Direct Reports when expanded can be clicked on to open the properties of each user object.