The Scenario:
A DecisionLevel has two SubLevels. On one of theSubLevels the recipient of an order is entitled to make a decision; on the other one not. In addition, the Employee is a member of the ChiefApprovalTeam application role.
The following Configuration Parameters are enabled:
QER\ITShop\AutoDecision
QER\ITShop\DecisionOnInsert
QER\ITShop\ReuseDecision
After placing an order the following entries are available for the customer in PWOHelperPWO:
1. Level 0, sublevel 0, ruler level 0
2. Level 0, SubLevel 0, RulerLevel 2
3. Level 0, sublevel 1, ruler level 2
With this configuration one of the following incorrect situations happens by chance in PWOHelperPWO:
1. is decided and 3. is decided
2. is decided and 3. is decided
2. is decided
All the above are wrong. An entry with RulerLevel=2 must not be decided automatically.
This is a product defect (32743).
WORKAROUND
None
STATUS
This will be fixed in a future release of the product. If you require this immediately corrected, please contact Support for a hotfix referencing the defect ID 32743.
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