Error when performing a Check Connection, "The object exporter specified was not found."
When performing a Check Connection on a managed Windows Asset in SPP, it fails with the following error,
"System.Runtime.InteropServices.COMException (0x80070776): The object exporter specified was not found. (Exception from HRESULT: 0x80070776)"
Safeguard uses WMI to perform the connection test. This communication could be interrupted if the target system is using a NAT or Proxy.
If the Password Check and Password Reset operations are completing successfully, it will still be possible to Manage these Assets in SPP. However, if the Check Connection is receive a response from due to NAT or Proxy configuration, then it the operation will be logged as a failure. This is a limitation of the WMI communication, there is no solution that can be provided in SPP.
The following Microsoft article demonstrates how to perform a WMI connection test through PowerShell, and may assist with troubleshooting.