Product Defect in the vasd processing around case sensitivity, making a search fail to find some random mapped users, unmapping them.
Product Defect ID: 270424
Workaround:
Run the following command after adding or removing a user to or from the mapped user file:
/opt/quest/libexec/vas/vasd/vas_muupd -f
Resolution:
Upgrade
Fixed in version 5.0.2 and up of Safeguard Authentication Services.
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