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Title
Secure Password Extension displays a distorted view -
Description
When accessing the Secure Password Extension from a workstation the page is displayed distorted. -
Cause
The following product Defect ID#: 260974, had been logged with the product team. Fonts may be blocked for security reasons in the Group Policy Object (GPO) and will prevent the images from being downloaded to the client workstation. This causes the site to be rendered incorrectly due to font blocking being enabled.
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Resolution
NOTE: If block untrusted fonts is enabled in the GPO, then installing the fonts will also fail.
WORKAROUND:
Make a copy of the font files from the Password Manager host sever located here:C:\Program Files\One Identity\Password Manager\Web\SelfService\Scripts\libs\Install the files for the True Type Font (TTF) files, from the host server to the end users workstation into the following location below:
C:\Windows\Fonts
STATUS:This issue has been identified as a product Defect ID# 260974, to be fixed in a future release of Password Manager.Please contact your Sales Account Manager for status updates using the above Defect ID. -
Change Request
260974