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Title
Some common errors seen with PSM 'Windows File Copy' File Transfer to Windows targets. -
Description
Configuring the 'Windows File Copy' for Privileged Session Manager (PSM) may return some common errors.
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Resolution
This list is some common errors that may be returned when configuring File Sharing with Windows systems for use with PSM. It is not a complete list of all errors that may occur.
Please note that the Share name ('File Transfer Share') must be the name of the Windows file share, entered without any leading slashes.
The Share ('File Transfer Share') must have correct permissions on the Share and also the correct Security permissions at the file system level. For testing, it may be easiest to configure both for 'Everyone' with 'Full Control' permissions. Once this has been verified working, the permissions can be reduced to what is required and tested again.
Some examples of errors that may be seen:
Error 86 (account/password). This is potentially an error with the account name or password. Sample results:
Attempting "NET USE \\192.168.5.101\Share ****** /USER:192.168.5.101\test_user".
System error 86 has occurred.
The specified network password is not correct.
Transfer failed: An error occurred connecting to the share: 0If the share is not enabled, or configured with an incorrect name:
Attempting "NET USE \\192.168.5.101\Share ****** /USER:192.168.5.101\test_user".
System error 67 has occurred.
The network name cannot be found.
Transfer failed: An error occurred connecting to the share: 0'File Transfer Share' is configured with leading slashes:
Attempting "NET USE \\192.168.5.101\//share this ****** /USER:192.168.5.101\test_user".
System error 67 has occurred.
The network name cannot be found.
Transfer failed: An error occurred connecting to the share: 0Permissions on the share are incorrect (note the message ''Access is denied'):
Attempting "NET USE \\192.168.5.101\Share ****** /USER:192.168.5.101\test_user".
The command completed successfully.
errormsg = 0
Transfer failed: Uploading file to //192.168.5.101/Share/: Access is denied.