The Management Portal will generate synchronous tokens as OATH Compliant using 6 characters as the token length. There is no configuration change that can be made to change this setting within the Management Portal.
When using the 'Active Directory Users and Computers' Defender plugin, it is possible to select 6 or 8 character response lengths as well as adjust the Encryption Method (this will depend of the type of token being created such as SMS Token / Soft Token for Java / Google Authenticator, etc)
STATUS
Enhancement request number 301522 (Token programming options in Management Portal) has been submitted to Development for consideration in a future release of the product
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