HOW TO: Remove objects counted towards the Managed Objects total in Active Roles Licensing (4223966)

There may be a desire to remove objects that count towards the Managed Objects total in Active Roles Licensing. This will prevent using licenses when these objects are not in use and will prevent exceeding the total Managed Objects total.

NOTE: There is a scheduled task that runs daily at 3:30 AM called Managed Object Counter that updates the licenses. This task can also be run manually for immediate results to reflect the changes.

SOLUTION

There is a policy within Active Roles that will include the Managed Objects in scope called Built-in Policy - Exclude from Managed Scope. In the below scenario users that have been deactivated and are counting towards the Managed Object totals need to be removed from the license total.

This can be accomplished by performing the following steps:

1. Create an Organizational Unit (OU) and move the deactivated user objects into this OU
2. Next, navigate to the Built-in Policy - Exclude from Managed Scope found in: Configuration | Policies | Builtin
3. Double click the policy Built-in Policy - Exclude from Managed Scope
4. Select the Scope tab
5. Click the Scope... button
6. Add the OU where the deactivated user objects were moved and leave the Include Explicitly option as shown in the below picture
7. Select OK to commit the policy scope changes