Return
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Title
PSM Autologon to systems with RSA Authentication Agent for Microsoft Windows installed do not logon -
Description
When the RSA Authentication Agent for Microsoft Windows credential provider is installed on Windows 2008 / Windows 7 and above, automatic logon on TPAM does not work, and the user is prompted for their username/password.
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Cause
3rd party issue -
Resolution
WORKAROUND
None.
The issue occurs outside of TPAM, when connecting natively through RDP (ie using mstsc). Even though the username/password is supplied, after connecting to the session the user is taken to the logon page, and has to enter the username and password again.
This has been observed on all tested versions of the RSA Authentication Agent for Microsoft Windows (6.4, 7, 7.3). -
Change Request
3653