Are Extended ASCII specials or symbol characters supported in users passwords? (4251221)

When users attempt to logon using extended ascii characters they are not able to log in. The following error may be seen in log files:

"KRB5KDC_ERR_PREAUTH_FAILED (-1765328360): Preauthentication failed"

What characters are supported for users?

Characters outside of the standard US ASCII character set are not supported. Avoid using extended/special characters in passwords. The UK "pound" and European "euro" currency symbols are known to cause this issue

The character "$" is also known to cause this issue, especially for service accounts or any situation where the password is passed on the command line.

WORKAROUND

None.

STATUS

Issue fixed in QAS 4.1.0.19177.

HP-UX has additional limitations for password used to logon, refer to Quest solution 13900 "User unable to login into HPUX server - password is incorrect error message occurs"

https://support.oneidentity.com/authentication-services/kb/13900.