Return
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Title
When using the "SAP" platform, password reset errors but the password is updated on the target SAP system. -
Description
When using the "SAP" platform, the "Test System" is fine, but password reset shows errors. However, the password is updated on the target SAP system. The "Reset Password" logs show the following:
Setting new password for MANAGEDACCOUNT on SAPSYSTEM (SAP System)...
Benutzer wurde geändert
An error occured changing the password for MANAGEDACCOUNT on SAPSYSTEM
This issue occurs on TPAM 2.5.914 and 2.5.915. -
Cause
This issue occurs when the functional is set to use a non-English language and TPAM does not detect the password was successfully changed on the target. -
Resolution
WORKAROUND
Within SAP change the language of the functional account to use English.
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Change Request
BFER 7401