Return
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Title
Reports are failing. Received service processing failed errors "failed to process data about the monitored traffic" -
Description
Receiving failures on daily and weekly reports. Receive SMTP message that SPS "failed to process data about the monitored traffic".
Also other errors shown in daily report.
"An event processing failed on SPS appliance <appliancename>""SNMP alert generated on SPS host <appliancename>""An error occurred while processing data about the monitored traffic, failed to process some events." -
Cause
Dynamic report generation could have run into an error if the query field tried to use an invalid value. -
Resolution
It seems that this is a known issue and has been resolved in SPS version 6.60. Please review the following release notes then upgrade to version 6.6.0.General resolved issues in release 6.6.0PAM-11844 Wrong value in fields caused error in dynamic report generationDynamic report generation could have run into an error if the query field tried to use an invalid value. It has been fixed.https://support.oneidentity.com/technical-documents/one-identity-safeguard-for-privileged-sessions/6.6.1/release-notes/2#TOPIC-1471557 -
Change Request
PAM-11844