Return
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Title
directory_config_interval: Failed to write Starling join information to file. -
Description
Starling 2FA is not in use in the environment.
The following message is seen in syslog once every 24 hours on Authentication Services versions 4.2.0, 4.2.1, 4.2.2:
directory_config_interval: Failed to write Starling join information to file. -
Cause
This message is seen on 4.2.0, 4.2.1 and 4.2.2 when Starling 2FA is not in use in the environment.
It occurs when the 24 hour caching daemon reloads. The caching daemon will reload any configuration settings stored in Active Directory once every 24 hours. -
Resolution
This message can be ignored if seen when Starling 2FA is not in use with Authentication Services.
There is no negative impact related to this message other than the existence of the message.
In versions 4.2.3 and up this message no longer occurs when Starling 2FA is not in use.