Mismatched and/or disabled cryptographic protocols preventing proper communication with Starling servers.
Starling requires the use of TLS 1.2 for proper communication. If disabled or using an older operating system that does not support TLS 1.2 by default, Active Roles will be unable to establish a connection to Starling servers.
Enable TLS 1.2 on the operating system:
Configure .NET to utilize TLS 1.2 if enabled:
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