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Title
Access is denied when previewing Workflow notification messages -
Description
A Workflow is configured to send a notification, however the Workflow is not sending the notification as expected. The following symptoms are also observed:
1. When previewing the notification, the following error is shown in place of the preview:
Access is denied.Server Error in '/' Application.Access is denied.Description: An error occurred while accessing the resources required to serve this request. The server may not be configured for access to the requested URL
2. When viewing the Active Roles Event Viewer logs, the following error is observed:
Post-processing operation on object caused a policy violation.Policy: ApprovalNotificationObject:Details: '100' is an unexpected token. The expected token is "" or "". Line 28, position 65. -
Cause
Active Roles uses the web.config file located at C:\ProgramData\Quest Software\ActiveRoles Server\MailMsgGen\cfg to generate notifications. If access to the file is not properly configured, the notification may not be generated. -
Resolution
Verify the Active Roles service account has read / write access to the directory noted below:
- C:\ProgramData\Quest Software\ActiveRoles Server\MailMsgGen\cfg
Modify the web.config file located at the directory noted above and add the following Authorization tag:
<authorization><allow users="*" /></authorization>