When upgrading from Password Manager 5.6.2 to 5.7.x or when implementing security hotfix SOL214947-5.6.2 there is a requirement to execute an MSSQL query if the current reporting database is to be used in the upgraded instance of Password Manager. This query is published in the online and pdf versions of the Admin guide. The following error may be reported when running the “User Status (table)” report
"An error has occurred during report processing. (rsProcessing Aborted)"
If the query is copied directly from the Admin Guide then the some hidden extra characters such as ‘newline’ may be added and the query may not execute correctly.