The latest publicly available vas_snapshot.sh script is included with the latest download of Authentication Services from support.quest.com.
After installing the client the script can be found at /opt/quest/libexec/vas/scripts/vas_snapshot.sh
When executed the snapshot will collect a variety of information about the system and the state and configuration of Authentication Services. It must be executed with root level privileges.
The script will create a file in /tmp in the following format.
It is typically small enough to attach directly to the Service Request.