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Unable to add additional user group under self service management portal
Description
Unable to add additional user group under self service management portal
Management Portal logs shows
Error message is displayed "Error: @value : String truncation: max=200, len=250, value='GUID=XXX;GUID=YYY;GUID=ZZZ;GUID=AAA;GUID=BBB'. The settings were not saved."
Resolution
WORKAROUND. Limit the number of groups to a current maximum of 4 so that the GUID length does not exceed 200.
Another possible workaround is to nest all groups under 1 defenderusergroup and only add defender usergroup into the portal.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Defender
5.10, 5.9.6, 5.9.5, 5.9.3, 5.9.1
Topic(s):
Configuration
Article History:
Created on: 8/17/2016 Last Update on: 5/6/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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