Return
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Title
OS X 10.11 unable to reboot with Authentication Services installed -
Description
OS X 10.11 client is unable to reboot when Authentication Services is installed.An improper shutdown of the client can leave the Authentication Services module configured.With the Authentication Services module still configured a reboot of the client may fail. -
Cause
3rd Party issue.Apple support are aware of this issue and we are currently awaiting a fix from them. -
Resolution
To check if the odmodule is configured you can use the following steps:# cd /Library/Preferences/OpenDirectory/Configurations# plutil -convert xml1 Search.plist# grep VAS Search.plistIf you find the following line then odmodule is configured for QAS:/VAS
WORKAROUND 1:
1. Boot the system into single user mode.
2. Mount the filesystem as read/write.# mount –uw /
3. Change directory to /Library/Preferences/OpenDirectory/Configurations
4. Convert the Search.plist to xml:# plutil -convert xml1 Search.plist
5. Open the file with VI and remove the line with /VAS from the file.
6. Reboot.
If Workaround 1 does not work then try the following:
WORKAROUND 2:1. Boot the system into single user mode.
2. Mount the filesystem as read/write.
# mount –uw /
3. Start the following services:
# launchctl load com.apple.taskgated.plist
# launchctl load com.apple.opendirectoryd.plist
4. Unconfigure the Authentication Services module with this command:
# /opt/quest/bin/vastool unconfigure odmodule
5. Reboot.