When configuring the AzureAD BackSync in the Synchronization Service, you may come across the following error:
"To establish a connection, the Microsoft Office 365 Connector requires the following software: \n\n- Microsoft Online Services Module for Windows PowerShell \n\nInstall the required software and try again."
SOLUTION
1) On the Sync Service server, launch a PowerShell prompt with elevated credentials (Run As Administrator);
2) Type the following cmdlet:
Install-Module -Name MSOnline
3) If prompted, type "Y" to install the NuGet provider;
4) If prompted, type "Y" again to trust the provider.
To confirm that the module has been successfully installed, type the following cmdlet:
Connect-MsolService
And attempt to connect to O365. If the connection is successful, reattempt the BackSynch configuration.
© 2025 One Identity LLC. ALL RIGHTS RESERVED. Terms of Use Privacy Cookie Preference Center