Return
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Title
License errors in system log when using Group policy to apply license "Error was License file is invalid" -
Description
License errors in system log when using Group policy to apply license "Error was License file is invalid"
The following type of error message is being created in the system log every 90 minutes
/var/opt/quest/vgp/gpt/31B2F340-016D-11D2-945F-00C04FB984F9/Machine/VGP/VTLA/Licensing/Authentication Services_license_123-456-789' failed installation#012 Error was License file is invalid
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Cause
The Group policy contains a license format that is not compatible with the version of Authentication Services on the client. -
Resolution
WORKAROUND:
Only apply the Group policy to clients that have the same version as the license file format.
STATUS:
As of 5.0.3, this has been adjusted from being produced at ERROR level, and will be created as DEBUG level to only capture the message if debug is enabled.From the 5.0.3 Release Notes:
"Invalid license file is reported on an ERROR logging level even though it should be reported on a DEBUG logging level.
The "vgptool" tool verifies the license file. The invalid license file is now reported on a DEBUG logging level. This is now an expected behavior in systems with version 4 and 5 SAS product models." -
Change Request
277273