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Title
How to prevent inactive sessions staying open? -
Description
How to prevent inactive sessions staying open?
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Resolution
RESOLUTION 1:Upgrade to the latest version of the TPAM software. Improvements are made to each successive version to improve usability and performance.RESOLUTION 2:Ensure that all sessions are terminated properly.Users MUST click the "Terminate" button when they are finished with the session to make sure the request is cancelled properly.RESOLUTION 3:If desired, you can set a Global Setting to kill all active sessions that exceed a defined number of hours.To do this:
- Log into /ADMIN interface
- Go to System Status / Settings
- Click Global Settings
- Scroll down to Category: PSM Sessions, Option Name: Max Session Duration (Hours)
- Enter a value for the number of hours you would like.CAUTION: If this setting is enabled, ALL sessions will terminate after this predetermined amount of time, regardless of whether they are active or not.