Return
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Title
QAS Control Center installation does not configure. It loops back to beginning and asked to be configured again -
Description
Installation does not complete. QAS Control Center says it needs to be configured when trying to open. Once configured successfully when you try to open it again it says it needs to be configured again. -
Cause
Quest Application Container (QAC) was in one forest and the user used to install and configure was in a different forest. -
Resolution
1 - Run setup.exe in the other forest where the user exists.
The Quest Application Container (QAC) should be installed in each forest. The QAC stores QAS product information such as license, minimum and maximum UID settings.