-
Title
Active Roles Administration service 7.4.x 'Getting Ready' post configuration import database -
Description
After importing configuration into parallel Active Roles server, it never completed building configuration and Active Roles Administration Service will not start.
DS.log may show the following error:
"StartIndex cannot be less than zero.
Parameter name: startIndex"
AND
"Building startup information is in progress. Wait until the information is built, and then try again.
at ActiveRoles.Service.ClientAccess.ServerObject.GetObjectAttributes(ServerObject* , Char* bstrLdapPath, Char** pbstrAttrNames, UInt32 dwAttrNum, EDS_ATTR_INFO** ppAttrEntries, EDS_CONTROL* pInControls, UInt32 dwInControlsNum, EDS_CONTROL** ppOutControls, UInt32* pdwOutControlsNum, UInt32* pdwAttrNumReturned)" -
Cause
This issue has been identified as a product defect and is being tracked by Defect ID# 290577 and 287577
NOTE: This issue is also present in SOL337963 for Active Roles 7.4.3.
-
Resolution
WORKAROUND
Create a new database and manually set the previous settings or use Active Roles Configuration Transfer Wizard to export Active Roles configuration objects (such as Access Templates, Managed Units, Policy Objects, Policy Type objects, etc.).
STATUS
This issue has been resolved in Active Roles 7.5.3.
-
Change Request
290577, 287577