Return
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Title
Trying to profile host in MCU and getting error could not clean- up session files -
Description
In Management Console for Unix (MCU), trying to "profile" a client the following error appears: could not clean-up session files. -
Cause
MCU could not remove the /tmp/sugi<PID> directory on the host
Cause1 : Product defect 26863 - If the account needs to have password changed it fails with this error.
Cause2: /tmp is not writable
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Resolution
STATUS: Fixed upgrade to MCU 2.5 or higher
WORKAROUND 1: Change the password of the account that is being used to profile the client
WORKAROUND 2: Change permission on the /tmp directory to allow it to be writable
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Change Request
26863 -
Additional Information
If it is still failing please see the following KB article: https://support.quest.com/SolutionDetail.aspx?id=113984