Salesforce Legacy API versions 7 through 30 to be deprecated and support for Active Roles Synchronization Service.
The following errors is displayed in the Active Roles Synchronization Service:
UNSUPPORTED_API_VERSION: The API version that was specified (19.0) is below the minimum supported (21.0). Change the version number and run the request again.
Currently, Active Roles 7.x uses API version 19.
The following Defect ID#: 293374, has been logged to add supported API versions in a future release of Active Roles Synchronization Service.
Salesforce will be deprecating Legacy API's in the summer of 2022 - 2023, as outlined on their website:
Salesforce Platform API Versions 7.0 through 20.0 Retirement
WORKAROUND
Note: It is recommended to use API version 46.
Restart the Active Roles Synchronization Service in services.msc, and then run the Synchronization Connector to resolve the issue.
STATUS
The following Defect ID#: 293374, has been logged to add supported API versions in a future release of Active Roles Synchronization Service.
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