Return
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Title
Email Agent cannot be Started after being Stopped -
Description
When reviewing or changing the Email Agent settings it is not possible to Start the agent after the stop button has been clicked.
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Cause
When stopping any agents on the TPAM appliance it is not an immediate stop. The agent has to work through any outstanding processes before it will stop completely.
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Resolution
Customer should wait and revisit the page every few minutes until the agent has completely stopped then the necessary button will be active again to start the service if required.