When attempting to open PSM session the following message is presented after the Java Logo:
A serious error has occured
corn. shtools.common.ui.SshToolsAppkcationException
at corn.sshtools.comnion .ui.SshToolsAppiication . newcontainer(Unknown Source)
at corn.sshtools.sshvnc.SshVNCApplet.createApphcationPanel(Linknown Source)
at com.sshtools.common .ui.SshToolsAppkcationApplet.buildAppletcomponent(Un known Source)
at comsshtools.comrnon .ui SshToolsApphcationApplets 1. run(Unknown Source)
at java lang Thread .run(Iinknown Source)
Caused by: java. lang .NegativeArraySizeException
at corn.sshtools.j2ssh .io.ByteArrayReader.redString(Unknown Source)
at corn.sshtools.j2ssh.transport.pubhckey.SshKeyPairFactory.decodePublicKey(linknown Source)
at com.sshtools.j2ssh .transport.AbstractKnownHostsKeyVerification.(Unknown Source)
at corn.sshtools.common .hosts.DialogKnownHostsKeyVerification.(Llnknown Source)
at corn.sshtoos.common .ui.SshToolsApphcationCbentPaneiinit(Unknown Source)
at corn.sshtools.sshvnc.SshVNCPanel.initQinknown Source)
5 more
Issue with SSH configuration on users PC.
On the users PC who is attempting to connect using PSM in their user profile .ssh folder containing a public/private DSA SSH authentication Key.
Moving all files from this directory (id_dsa id_dsa.pub known_hosts) problem is resolved. Restoring these files in the same directory, the issue is present, and the user is no longer able to open SSH/RDP sessions through TPAM appliance.
© 2025 One Identity LLC. ALL RIGHTS RESERVED. Terms of Use Privacy Cookie Preference Center