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Title
TPAM Alert: "A Windows Application Error occurred. EventID:1000 Source:Application Error..." -
Description
A TPAM alert is received:
"A Windows Application Error occurred. EventID:1000 Source:Application Error Description:rrdtool.exe 0.0.0.0 4c95823d ntdll.dll 6.1.7601.17725 4ec49b8f c0000005 00033760 1a30 01ceb4dcf67934a2 C:\quest\rrdtool\rrdtool.exe C:\Windows\SysWOW64\ntdll.dll 3438bb33-20d0-11e3-a2d7-d4ae527133d3 This alert was generated at <date / time>" -
Cause
The rrdtool.exe application (used to generate the performance graphs on the System Status page) has failed or become unresponsive.
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Resolution
This is related to the graphing component of our system logging. It is not critical for the system to function. It is recommended to reboot the appliance to restart this application and monitor to see if the error reoccurs.
If it is a one time occurrence, it can be safely ignored. If you see this error repeatedly, please contact Support for further assistance.