Unix property links are missing from the Active Roles Web Interface (4322333)

Authentication Services (formerly known as QAS) Unix property page for user objects is missing on the Active Roles Server Web Interface site(s).

CAUSE 1

There are multiple Active Roles Web Interface hosts and changes to the Active Roles Web Interface configuration have not been loaded on all hosts.

CAUSE 2

A new Active Roles Web Interface site was created after installing the Authentication Services Support Pack.

WORKAROUND 1

1. On each Active Roles Web Interface host, ensure that the Active Roles Web Interface site is using the same configuration which was modified by the Active Roles Integration Configuration Wizard
2. In an elevated command prompt, run IISRESET

WORKAROUND 2

Follow the steps below to remove and re-install the Authentication Services Support Pack for Active Roles.

NOTE: This process will remove the Unix tab from all Active Roles Web Interface sites and the Active Roles Console temporarily. Two restarts of the Active Roles Administration Service are also required.

1. Open the Active Roles Integration Configuration Wizard from the start screen on the Active Roles Administration Service host
2. Un-check the web site to have the customization removed
3. Complete the wizard and close it out. Restart the Active Roles Administration Service when prompted to do so.
4. Follow steps 1-2 but this time check the web site to be customized
5. Complete the wizard and restart the Active Roles Administration Service again when prompted to do so.
6. Open the Active Roles Web Interface.
7. Hover over Customization and select Reload from the list