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Title
A Workflow Step or real-time password synchronization fails with the error: The socket connection was aborted. -
Description
A Quick Connect or Active Roles Synchronization Service Workflow Step or real-time password synchronization fails with the following error:
Synchronization steps aborted. Details: Cannot read password hash value for the following object: CN=Administrator,CN=Users,DC=domain,DC=local
The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '00:05:00'.
An existing connection was forcibly closed by the remote host
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Cause
There is a time discrepancy or a networking issue between the Quick Connect/Active Roles Synchronization Service host and the Active Directory Domain Controller. -
Resolution
WORKAROUND 1
If there is a notable time discrepancy between the target Active Directory Domain Controller and the Quick Connect/Active Roles Synchronization Service host, run the following in an elevated command prompt on the Quick Connect/Active Roles Synchronization Service host:
W32tm /resync /nowait /rediscover
If the time discrepancy is not corrected and the target Active Directory Domain Controller differs from other Active Directory Domain Controllers, contact Microsoft for for assistance with correcting this issue.
WORKAROUND 2
If there is a firewall or other networking appliance between the Quick Connect/Active Roles Synchronization Service host and the target Active Directory Domain Controller, ensure that there is unimpeded bidirectional traffic on port 7148.