Return
-
Title
Unable to access the ActiveRoles Server web interface from a workstation -
Description
A user is unable to access the Active Roles web interface from a workstation.
The user gets prompted for authentication, which does not get processed and the website eventually displays the error:
Http 404 - file or directory not found
-
Cause
A DNS host record for the server may not exist. -
Resolution
Attempt to navigate to the site using the IP Address of the server hosting the web interface, rather than the DNS name.
For example:
http://192.168.2.2/ARWebAdminIf the site opens, there is an issue with the DNS record for the server hosting the web interface that must be resolved prior to using the DNS name to navigate to the Active Roles sites.